Refund policy
EBEXXIN® Streetwear
At EBEXXIN®, we want you to be fully satisfied with your purchase. If you are not completely happy with your order, we offer a return policy under the following conditions.
Returns
Customers may request a return within 14 days of receiving the order.
To be eligible for a return:
- The item must be unused and unworn
- The item must be in original condition
- The item must include original tags and packaging
Items that do not meet these conditions may not be eligible for return.
Non-Returnable Items
Certain items cannot be returned, including:
- Gift cards
- Items marked as final sale
- Products damaged through misuse
Return Process
To request a return, please contact our support team with your order number and reason for return.
If your return is approved, you will receive instructions on how to send the item back.
Refunds
Once we receive and inspect the returned item, we will notify you of the refund status.
If approved, refunds will be issued to the original payment method within several business days depending on your payment provider.
Shipping costs are non-refundable unless the item was damaged or incorrect.
Exchanges
If you need a different size or item, please contact us and we will assist with an exchange if available.
Shipping Policy
EBEXXIN® Streetwear
EBEXXIN® ships worldwide to bring our streetwear culture to creators everywhere.
Order Processing
Orders are typically processed within 1–3 business days after payment confirmation.
During high-demand drops or promotions, processing times may be slightly longer.
Shipping Times
Estimated delivery times may vary depending on location:
- Europe: 5–10 business days
- International: 7–15 business days
Shipping times are estimates and may vary due to customs or carrier delays.
Order Tracking
Once your order has been shipped, you will receive a tracking number by email so you can monitor your delivery.
Customs and Import Taxes
International orders may be subject to customs duties or import taxes, depending on your country.
These fees are the responsibility of the customer.
Incorrect Address
Please ensure that your shipping address is correct at checkout. EBEXXIN® is not responsible for orders delivered to incorrect addresses provided by the customer.
Terms of Service
EBEXXIN® Streetwear
By accessing or using the EBEXXIN® website and services, you agree to the following Terms of Service.
Use of the Website
You agree to use the website only for lawful purposes and in a way that does not violate any applicable laws or regulations.
Unauthorized use of the website may result in termination of access to the Services.
Products and Availability
EBEXXIN® offers limited streetwear drops and exclusive collections. Product availability may change at any time without notice.
We reserve the right to limit quantities or discontinue products.
Pricing
All prices are listed in the currency displayed on the website and may change without prior notice.
We reserve the right to correct any pricing errors that may occur.
Orders
By placing an order, you agree that all information provided is accurate and complete.
EBEXXIN® reserves the right to cancel or refuse any order if fraudulent activity or unauthorized transactions are suspected.
Intellectual Property
All content on the EBEXXIN® website including logos, designs, graphics, text, and images is the property of EBEXXIN® and may not be copied, reproduced, or used without permission.
Limitation of Liability
EBEXXIN® is not liable for any indirect, incidental, or consequential damages that may result from the use of our website or products.
Changes to Terms
EBEXXIN® reserves the right to update or modify these Terms of Service at any time. Updates will be posted on the website.